1. Data Protection
General Information
Protecting your personal data is important to me. Below, I explain what happens to your personal data when you visit this website. Personal data refers to all data that can identify you personally, such as your name, address, email address, or user behavior.
Data Collection on This Website
Who is responsible for data collection on this website?
The data processing on this website is carried out by:
Private Practice Réka Török
Couples Counseling & Couples Therapy
Monschauer Str. 12
40549 Düsseldorf
📧 info@reka-toeroek.de
How is your data collected?
Some data is collected when you provide it, for example via the contact form or email. Other data is automatically collected by IT systems when you visit the website, such as technical data (e.g., browser type, operating system, time of page access).
Why do I use your data?
Some data is used to ensure the website functions properly. Other data may be used to analyze user behavior.
Data you provide through contact (email, contact form) is used to respond to your inquiries.
What rights do you have regarding your data?
You have the right to obtain information about the origin, recipients, and purpose of your stored personal data at any time, free of charge. You also have the right to request correction or deletion of your data.
If you have given consent to data processing, you can revoke it at any time with future effect. You also have the right, under certain conditions, to request restriction of the processing of your personal data. Additionally, you have the right to lodge a complaint with the competent supervisory authority.
For this and any other questions related to data protection, feel free to contact me at any time.
2. Hosting & General Information on Data Processing
External Hosting Provider
This website is hosted by an external service provider. All personal data collected on this website is stored on the hosting provider’s servers. This includes, in particular, IP addresses, metadata, communication data, website accesses, and other data generated via the website.
Using a hosting provider serves to fulfill contractual obligations to potential and existing clients (Art. 6(1)(b) GDPR) and is in the interest of a secure, fast, and efficient delivery of my online services (Art. 6(1)(f) GDPR). The hosting provider only processes your data as necessary to fulfill its performance obligations and follows my instructions regarding this data.
My hosting provider is:
Hostingwerk
Feyer Media GmbH
Eibenweg 42
D-42111 Wuppertal
Telefon: +49 202 49579824
E-Mail: mail@feyermedia.de
Website: hostingwerk.de
3. Detailed Information
As a couples counselor and the operator of this website, I take the protection of your personal data very seriously. Your data is treated confidentially in accordance with legal data protection regulations and this privacy policy.
When using this website, various personal data is collected. This privacy policy explains what data is collected, how and why it is processed, and what rights you have regarding your data.
Controller
The controller is the individual or entity that decides on the purposes and means of processing personal data. The controller for data processing on this website is:
Private Practice Réka Török
Couples Counseling & Couples Therapy
Monschauer Str. 12
40549 Düsseldorf
📧 info@reka-toeroek.de
Collection and Processing of Personal Data
Server Log Files
The hosting provider automatically collects and stores information in server log files that your browser transmits automatically:
- Browser type and version
- Operating system
- Referrer URL
- Hostname of the accessing computer
- Time of the server request
- IP address
These data are not merged with other data sources and are deleted after seven days.
Data is processed based on Art. 6(1)(f) GDPR, which allows data processing to ensure a technically error-free presentation and optimization of the website.
Contact Form, Email, and Phone Inquiries
If you contact me via the contact form, email, or phone, your information is stored for the purpose of processing your request and in case of follow-up questions. Your data will not be shared without your consent.
Processing of this data is based on Art. 6(1)(b) GDPR if your request is related to a contract or necessary for pre-contractual actions. In all other cases, processing is based on my legitimate interest (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR), where requested — which can be revoked at any time.
Your submitted data will be stored until you request deletion, revoke your consent, or the purpose for storage no longer applies (e.g., after your inquiry has been completed). Legal obligations, particularly retention periods, remain unaffected.
Use of RockSolid AntiSpam for Contact Forms
The contact form is protected against spam using the Contao extension “RockSolid AntiSpam”, which employs hidden form fields (honeypots). These are invisible to normal users but detectable by spambots. When a spambot is detected, the form submission is blocked. In rare cases, a security question is displayed to verify human users.
RockSolid AntiSpam processes IP addresses, browser data, and, if applicable, form content. The legal basis is Art. 6(1)(f) GDPR (legitimate interest in protecting against spam and misuse). The data is used solely for spam prevention and is not shared with third parties. Technical and organizational security measures are in place.
More about RockSolid AntiSpam: https://rocksolidthemes.com/de/contao/plugins/honeypot-antispam
Audio and Video Conferences
For communication with clients, I use online conferencing tools, specifically “Microsoft Teams.” When using Microsoft Teams, personal data such as name, email address, profile picture (if provided), chat messages, shared files, and meeting recordings may be processed. Microsoft may have access to some of this data. Please refer to Microsoft’s privacy policy for more details.
By participating in a Teams meeting, you consent to this processing. Use of these tools is based on Art. 6(1)(b) GDPR (for fulfilling contracts or pre-contractual steps), or Art. 6(1)(f) GDPR (legitimate interest in efficient communication). If consent is obtained, processing is based on Art. 6(1)(a) GDPR, which can be revoked at any time.
Retention Period
Unless otherwise stated in this privacy policy, your personal data is stored only as long as necessary for its intended purpose. Data may be retained longer if required by legal obligations that I must comply with.
Legal Basis for Data Processing
Unless otherwise specified, data processing is based on:
- Art. 6(1)(a) GDPR (your consent)
- Art. 9(2)(a) GDPR (for special categories of data)
- Art. 49(1)(a) GDPR (for data transfers to third countries with your consent)
- Art. 6(1)(b) GDPR (contractual obligations or pre-contractual measures)
- Art. 6(1)(c) GDPR (legal obligations)
- Art. 6(1)(f) GDPR (legitimate interest)
4. Your Rights
You have the right to:
- Request access to your stored data (Art. 15 GDPR)
- Request correction of incorrect data (Art. 16 GDPR)
- Request deletion of your data (Art. 17 GDPR)
- Request restriction of processing (Art. 18 GDPR)
- Object to data processing (Art. 21 GDPR)
- Withdraw your consent at any time (Art. 7(3) GDPR)
To exercise your rights, contact me at the details above.
You also have the right to lodge a complaint with a supervisory authority (Art. 77 GDPR), typically the one in your place of residence, workplace, or where the alleged infringement occurred:
The State Commissioner for Data Protection and Freedom of Information of North Rhine-Westphalia
P.O. Box 20 04 44
40102 Düsseldorf
5. Changes to This Privacy Policy
I reserve the right to adapt this privacy policy as needed to reflect legal changes or changes to my services. The current version is always available on this page.
Last updated: July 2025